The Star of Excellence Awards™ is an independent, industry wide Voice of the Customer award.
"Quality in a service or product is not what you put into it. It is what the customer gets out of it." - Peter Drucker, Management Consultant, and Author
"If you’re competitor focused, you have to wait until there is a competitor doing something. Being customer focused allows you to be more pioneering." - Jeff Bezos, Amazon
"My definition of 'innovative' is providing value to the customer" - Mary Barra, General Motors
"Innovation distinguishes between a leader and a follower." - Steve Jobs, Apple
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